Artsexamen (Rotterdam 1993)

Marinus Rosbergen became a partner in October 1999. He works as a 3/4 time partner (6 sessions per week), spending the rest of his time chasing after his children. Marinus qualified in The Netherlands, and went on to train as a GP in Stafford (Staffordshire).

Marinus is married and has two children, Falko (born in 1999) and Femke (born in 2002). A member of the Dutch National Team for middle distance running in 1989/90, when he can tear himself away from his children and DIY, he loves to be out on his bike.

M.A., M.BChir., M.R.C.G.P.

Kathryn joined the practice in 2005 having qualified as a GP in 2002. Though born in the wilds of Northumberland, she has adopted East Anglia as her permanent home, having come to study in Cambridge and then completed her general practice training in Norwich.  During this time she met and married James, who is now also a partner at Theatre Royal Surgery.
 
Kathryn works half time at TRS since she and James now have three children who require lots of time, energy and a constant taxi service in opposite directions!   To relax, Kathryn enjoys needlework, and her various projects progress more quickly in the evening during Top Gear or Match of the Day. She plays the piano and clarinet, and hopes to have more time to practice these in the next few years. 

Medically, Kathryn does not claim any special areas of expertise, having been attracted to general practice for its infinite variety. She hopes to thrive on this in Dereham for many years to come.

In 2010 Kathryn agreed to sit on the NHS Norfolk Women's & Sexual Health Programme Board, representing the views of southern Norfolk practice based commissioning consortia.

Licenciado en Medicina y Cirugia (Spain 1988)

Dr. Penart works 6 sessions per week as a partner in the practice and a further one day each week in the Dermatology Department at the Norfolk & Norwich University Hospital. His specialist interests are dermatology and pharmacology and he is Clinical Lead of the Mid Norfolk Clinical Commissioning Group (the practice based commissioning group comprising Theatre Royal and Orchard Surgeries, Dereham, Mattishall Surgery and Elmham & Swanton Morley Surgeries).

Antonio is married to Fay (a nurse) and they have two children - Fenella and baby Alejandro who was born in July 2010.

M.R.C.G.P., D.R.C.O.G., D.C.H. Staatsexamen (Heidelberg) 1994

Klaus Koch graduated from the University of Heidelberg, Germany in 1994 and has worked in Barcelona, London, Sheffield and Cambridge (GP training) but found the arrival of children Tim (1998) and Nikolas (1999) meant finally settling down.  His wife, Hella Simper, is a part-time GP and GP tutor at the UEA in Norwich.  As a family they enjoy the historic sites of East Anglia as well as its coast. They enjoy music and play various instruments and are keen on sports, including sailing, tennis and skiing.

Klaus  is currently an honorary Senior Lecturer to the UEA medical school where he teaches  communication skills and also students of Year1 in our practice.  He joined the Theatre Royal Surgery in April 2006, having worked with us since October 2005 as a regular GP locum.  He also works for the out of hours service.

M.B.Ch.B., M.R.C.G.P., D.R.C.O.G., D.F.F.P., D.C.H.

Rachel Kinnaird qualified from Birmingham University in 1997 and did her General Practice training in Norfolk.  She joined the practice in 2002 and became a partner in 2006. She works five sessions per week in the practice. With a particular interest in family planning and women's medicine, Rachel is able to fit contraceptive implants and can also fit and remove IUCD's (coils).

Rachel is the practice lead for Palliative Care and organises the practice training days. She teaches medical students at the UEA on one of the days she is not in the practice.

Married to Tim, they have two children and outside of work her time is taken with her family, the garden and keeping chickens.

M.B.B.S., M.R.C.G.P., BSc., Ph.D.

James joined the practice in September 2008 for six sessions each week, following his wife Kathryn, who was already a partner here.  He has an interest in teaching and currently tutors a group of ten third year medical students from the UEA Medical School, who visit the practice every Tuesday during term time.  Read more about our training activities by clicking on the menu (right).  James also has an interest in eye problems and works on a Thursday at the Eye Department of the Norfolk & Norwich University Hospital - in Eye Casualty in the morning and a Glaucoma Clinic in the afternoon.  He provides regular clinical sessions locally for the prison service.

James was been instrumental in working with the Dereham Health Consortium and the NNUH Eye Department to set up a practice based commissioning service for patients with stable glaucoma but at present we are not certain whether the service will go ahead.

James enjoys a busy home life with three young children and a very supportive wife.  His hobbies include rowing, football and ornithology.

Clinical Team Leader

Cath Crosland is our Clinical Lead Nurse and as such supervises the work of the treatment room team, is actively involved in producing protocols for the way in which we carry out our clinical work and still manages to fulfill her specialist nurse role.  Cath has a particular interest in the care of heart disease and diabetic patients as well as an active role in family planning and teenage sexual health.

Practice Nurse

Lynnette is one of our full time specialist nurses.  She returned to work in February 2011 after a period of maternity leave after the birth of her baby daughter.

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Practice Nurse

Linda completed her training and qualified as an RGN in 1985 and went on to work in various acute hospitals as a Staff Nurse.  After having a break from nursing whilst her children were young, she completed the "Return to Practice" course in 2006 and went on to be appointed a full-time practice nurse at TRS, having successfully completed her nursing exams whilst working for us as a phlebotomist. 

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Phlebotomist & Health Care Assistant

Tracey joined the practice in October 2011 and works alongside Mandy to provide healthcare assistant services as well as a wide range of blood-taking (phlebotomy) duties. 

Phlebotomist & Health Care Assistant

Mandy joined the practice in February 2012 and works alongside Tracey to provide healthcare assistant services as well as a wide range of blood-taking (phlebotomy) duties. 

Practice Manager

Val is our full-time Practice Manager and has overall responsibility for the non-clinical aspects of our practice. Her work is particularly centred upon the surgery finances and our strategic planning which includes setting up new services, corporate image, contracts, tenders, wholesaling and practice based commissioning. In 2010/11 Val was the surgery liaison for the building of the extension and was instrumental in setting up the lease and installation of the new pharmacy on site. Val sits on the Board of the local Mid Norfolk Clinical Commissioning Group and is a member of the Institute of Healthcare Management.  In 1992 she won a national Practice Manager of the Year Award and we were pleased in 2011 to present her with a gift to recognise her thirty years at TRS - twenty seven of which have been as our practice manager.

She has a teenage son, Leo, and as well as running her web and graphics design business, her hobbies include music, films, reading, walking, travel, art and crafts.

Assistant Practice Manager

Barbara works full-time and is responsible for all the numerous aspects incorporating the day to day running of the practice. She has particular expertise in running our clinical IT system, IT governance and regularly assists other practices with IT problems. Barbara is responsible for personnel issues and recruitment and organises GP locum cover and rotas.  Barbara sits on the local TPP Systmone User Group (our clinical software system) as well as liaising with outside agencies who regularly come into the practice to either conduct research or see patients.  Along with our lead receptionist, Trudy, Barbara is also the nominated supervisor for the administration of our clinical Smartcards including the registration of new users such as the medical students who come to the surgery on a regular basis.

Outside of work Barbara, who has two grown-up children and was delighted to become a grandmother for the first time in December 2010.  Barbara is actively involved in various organisations in the town, is a warden at St. Nicholas' Church and a trustee of Dereham Meeting Point.

Administrator - Registrations

Mary is our part-time administrator whose main duty is responsibility for new patient registration.  As patients join the surgery, Mary receives their medical records and sets up their details on our clinical system.  When they leave, Mary prints off details of their records and assembles their folders ready for onward transmission to their next practice.  You may occasionally find her working in reception.

Personal Assistant to Practice Manager

Nicky works part-time as Personal Assistant to Val.  A substantial part of her job involves administering the surgery purchasing and stock control - everything from stationery to cleaning materials and clinical equipment. Nicky works very closely with Val and Tracey on the surgery financial organisation, inputting supplier invoices and other data onto our accounts software.

Finance Assistant & Receptionist

Tracey works one day per week with Val and Nicky as part of our surgery finance team. She is responsible for reconciling the bank account, producing sales invoices, chasing any outstanding payments and co-ordinating our year end paperwork. In addition she is currently learning how to run our payroll system and work involved in administering the NHS superannuation scheme for our practice.

The other side to Tracey's role is working as a receptionist one day each week as well as responsibility for setting up all appointment rotas and administering certain clinic recalls by either telephoning or writing to patients.

Medical Notes Summariser

Bridget has responsibility for summarising the clinical records of all new patients.  This involves scrutinising the paper records that we receive from other other practices and adding clinical details and significant medical history to our computerised patient notes.  Bridget ensures that the records of all new patients are summarised within eight weeks of our receiving them.

PA & Medical Secretary

Diane is our longest serving secretary, having previously worked in the banking industry.  Along with Louise and Jackie, she is responsible not only for typing referrals and administering the choose and book system, but for liaising with patients, the hospitals and GPs, co-ordinating reports and monitoring incoming results requiring action.  Diane is PA to Drs. Cartledge, Penart and Kinnaird.

PA & Medical Secretary

Louise joined us from Toftwood Surgery. Along with Diane and Jackie, she is responsible not only for typing referrals and administering the choose and book system, but for liaising with patients, the hospitals and GPs, co-ordinating reports and monitoring incoming results requiring action.  Louise is PA to Dr. Rosbergen, Dr. Koch and Dr.Kathryn Green.

PA & Medical Secretary, Students' Administrator & Nurses' Administrator

Jackie works part-time and is responsible for three separate jobs within the surgery.  Along with Diane and Louise, she is part of the medical secretarial team.  Jackie is PA to Dr. James Green.  During term-time, on Tuesdays and Thursdays Jackie is the administrator supervising patient consultations with the medical students.  For six hours each week Jackie acts as the Nurses' administrator which involves her taking minutes at their meetings, adding data during the Baby Immunisation Clinics and general secretarial work for the nursing team.

Scanning & Administration

Martyn joined the practice in September 2011 on a short term contract.  He will be taking over the post vacated by Claire Wilcox and undertaking scanning of medical records and other administrative duties before going on to study NHS management.

Reception Team Leader

Trudy, one of our most experienced and long-serving staff, is our full-time, lead receptionist, co-ordinating a team of six staff.  She works closely with Barbara on organising the day to day running of the surgery.

Receptionist & Cervical Cytology Administrator

Steph. has worked with us since 2004 and is one of our more experienced receptionists.  Working part-time, Steph. is now learning how to do clinical summarising so that we have extra cross-team cover when a member of staff is off sick or on holiday.  In addition to this she works with the clinical team as our Cervical Cytology Administrator and will shortly be undertaking administration of research projects in the surgery.

Receptonist

Claire began her maternity leave in October 2011 and will be away from the practice for up to twelve months.

Receptionist & Audit Administrator

Becky has particular responsibility for recalls, rotas and statistics and also works in reception.  She is one of our most experienced staff and has been with the practice a number of years and recently returned to a part-time post after the birth of her first baby.

Receptionist

Emma is one of our newest members of staff and originally joined us to take care of the administrative work usually done by Claire Wilcock whilst she was on maternity leave.  Emma has a varied portfolio of duties including scanning incoming documents into the clinical records, post and filing.  Having completed extensive training throughout the latter half of 2010, we're pleased to say that Emma is now on our permanent staff as one of our reception team.

Maternity Relief Receptionist

Kimberley joined the practice in October 2011 to cover the maternity leave of Claire Hudson.  She is proving to be a great asset to our team and is making good progress learning the ropes.

Receptionist

Tracey is one of our newest members who joined the practice in 2011 from the retail sector.  Although still learning from our more experienced receptionists, Tracey has enthusiastically taken on responsibility for a number of extra duties such as monitoring our DNA (Did Not Attend) statistics.

PCT Prescribing Advisor

Employed by NHS Norfolk, one of their prescribing advisors regularly works at our practice, reviewing our prescribing habits and offering advice where necessary.  Patients may sometimes be invited to appointments with them so that the advisor can discuss their medication and offer assistance as required.

Fiona Dallimore has worked with the practice for several years as our 'attached' midwife.  She is on Maternity Leave until further notice.

The current Community Midwife attached to our practice holds Ante Natal Clinics at temporarily at Dereham Hospital usually on a Tuesday and Thursday afternoon 1.00 p.m. to 4.40 p.m.

Sarah is the Community (District) Nurse attached to our practice.  She (or one of her colleagues) calls in at the practice every working day to collect messages and/or discuss cases with the clinical team.

Patients wishing to contact our attached Community Nurse can do so by calling the surgery and leaving a message with our Reception Team.

Psycho-therapeutic Counsellor

Paul is contracted and funded by Dereham Health Consortium as part of a practice based commissioning project to provide psycho-therapeutic counselling for one session each week in Elmham, Mattishall, Orchard and Theatre Royal surgeries.  The project is proving very successful, allowing patients to be seen locally and quickly.

Elizabeth Stallwood is one of the Macmillan Nurse attached to our practice.  As well as coming into the surgery to meet with GPs as and when necessary, Elizabeth attends our regular staff training days when the whole team reviews patients on our palliative care list.  This helps all our team be aware of the needs of those patients and their families and when or where special assistance may be needed.  Elizabeth works alongside her fellow Macmillan Nurses, Dorothy Simpson and David Neave.

Maintenance Team

Having worked at the practice for a number of years, Pam is one of our valued maintenance team who ensures that patients and staff enjoy a clean and pleasant surgery environment.

Maintenance Team

Carol has worked at the practice for many years and, along with Pam and Nigel, is one of our 'behind the scenes' team responsible for ensuring that we function in a clean and pleasant working environment.

Caretaker & Maintenance Team

Nigel is our full-time caretaker.  A qualified carpenter and joiner, he turns his hand to a variety of skills in the practice from snow clearing to gardening, carpentry, painting and decorating.  When one of our cleaners is away, Nigel stands in and assists either Carol or Pam with the daily chores too.

I.T. Consultant

Gordon has worked with the practice for many years, offering his IT expertise, helpful advice and software training.