We need 48 hours notice for production of repeat prescriptions.  To re-order, please use the tear-off slip on the right-hand side of your prescription.

To obtain your repeat you can:- post in the box inside our entrance foyer during opening hours; or

• post through our letterbox when we are closed; or
• send to us by post; or
• use our online repeat medication ordering service.

Please be aware that we do not accept orders for repeat prescriptions by telephone.

Online Ordering System Login

Please be aware that to use our online ordering system for repeat medication you must first obtain a username and password from our reception team.

NHS Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount  which successive Governments have thought it reasonable to charge those who can afford to pay for their medicines.  The prescription charge is per item prescribed and not per prescription.

Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS Prescription Charges

NEW - From 1 April 2011, prescription charges will increase to:

• Prescription (per item): £7.40p
• 12 month Pre-Payment Certificate (PPC): £104.00p
• 3 month Pre-Payment Certificate (PPC): £29.10p

From 1 April 2009, the charges are:

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. 

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Medication Reviews

Patients may be invited to come into the surgery to meet with either a GP, Pharmacy Advisor or Dispenser in order to review because:

• you have had the agreed number of repeat orders of your medication and may need, for example, a blood pressure check or blood test before your repeat can be reauthorised.
• NHS Norfolk (Primary Care Trust) may have recommended that your medication be changed from a branded item to a generic medicine or from one type to another and this will require their Pharmacist or your GP to discuss this with you.
• as part of the Dispensing Services Quality Scheme we invite selected patients for an annual review of their repeat medicines.  This gives patients the opportunity to highlight any problems with their regime - as an example, you may find it easier to take a soluble version of a particular tablet, rather than a capsule or you may have found that some of the medicines give you side effects such as headache or nausea.  Our trained member of staff will be able to talk with you about this and you'll have the opportunity of a longer appointment than you would normally get with your GP.

Theatre Royal Pharmacy

The on-site pharmacy at Theatre Royal Surgery is independent of the surgery and run by Costessey (Norwich) Limited.  It's open for one hundred hours per week at the following times:

Monday to Friday 07.00 a.m. to 11.00 p.m.

Saturday 07.00 a.m. to 08.00 p.m.

Sunday 07.00 a.m. to 02.00 p.m.

There is always a pharmacist on duty and he/she is able to offer advice on minor illness. 

The Pharmacy Christmas and New Year Opening times are as follows