Theatre Royal Surgery,27 Theatre Street,East Dereham,Norfolk., NR19 2ENTel: 01362 852 800
The practice offers a wide range of basic and enhanced NHS clinical services. These include:-
Please call between 3.00 pm and 6.00 pm (Monday to Friday). to enquire about your test results as our reception staff will have more time to deal with your request between these times.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test your clinician/nurse will let you know how long it will be before the results are returned to the practice.
It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.
Please note: If you have had a test at the surgery that has been requested by the hospital, you will need to telephone or contact the hospital directly for your result.
Please scroll down the page to view the services offered by our practice nurses, Health Care Assistants and Health Visiting Team.
Our experienced team of nurses offer a comprehensive range of services including:-
Our experienced team of Health Care Assistants offer a comprehensive range of services including:-
We offer a limited phlebotomy service within the practice.
Patients who require urgent blood tests on the instruction of their G.P. and those who need blood tests because they are on Warfarin or specialised blood therapy monitoring will have an appropriate appointment arranged and will take priority.
Patients who require blood tests requested by hospital clinics will need to have their blood taken at hospital in Norwich. Please ask at reception for details. The only exception to this is for patients undergoing pre-chemotherapy treatment.
The Health Visiting Team are based at Dereham Hospital, Northgate, East Dereham. NR19 2EX. Direct Telephone 0300 300 0123.
Patients from our surgery can attend ANY of the following Health Visitor Baby Clinics:
Day and Regularity
Dereham Children's Centre, London Road
2nd and 4th Wednesday of each month.
10.00 am to 11.30 am
Toftwood Village Hall, Shipdham Road
1st Thursday of each month.
1.30 pm to 3.00 pm
Mattishall Parish Rooms
3rd Wednesday of each month.
10.30 am to 11.30 am
We are pleased to offer a range of non NHS Services, including:-
There is a fee payable for all of the above and some will be subject to payment of VAT at the current rate. Payment in full by cheque, postal order or by credit/debit card is required before the document is released.
Download our leaflet "Payment for non NHS Services" - Non NHS Fees Leaflet
Download our "Non NHS Services Fees List" - Non NHS Fees List
Download our "Travel Services Fees List" - Travel Services Fees List
We've been advised by Norfolk County Council that applicants for the Blue Disabled Parking Badges do NOT need to seek medical evidence from their GP in order to apply.
Download an application form by clicking here or call the Council Service Centre on 0344 800 8020.
In some circumstances it is possible for patients to self-refer themselves to free services without seeing their GP first.
Integrated Therapy Partnership provides NHS musculoskeletal services to people living in Norwich and South Norfolk. It is a collaborative service run by Norfolk Community Health and Care, AHP Suffolk and Global Diagnostics.
The physiotherapy service is GP directed and is available to self-refer online by visiting http://ahpsuffolk.co.uk/referral/ or by telephoning 0333 433 966.
Our patients will now be signposted to the British Pregnancy Advisory Service (BPAS) for support with termination of pregnancy. They have over 40 clinics across England, Wales and Scotland; the nearest to Dereham being BPAS Norwich, Turnstone Court, Norwich Community Hospital , Bowthorpe Road, Norwich, NR2 3TU. For advice and appointments call 03457 30 40 30. The service does not require a letter from your GP but you will need your NHS number, feel free to contact the Surgery to obtain this information if you are unsure.
For more information on the service provided, visit the website - https://www.bpas.org/
For more information on the Southern Norfolk Health Trainer Service, call 01842 757341 or email the team SouthernNorfolk.HealthTrainerService@nhs.net
Download the Health Trainer Information Sheet - Health Trainer Information Sheet
Download the Health Trainer Self Referral Form - Health Trainer Self Referral Form
The Wellbeing Service offers a range of psychological therapies to help with mild to moderate stress, anxiety and depression.
As an NHS service it is free to access.
Wellbeing Norfolk & Waveney has a wide variety of resources to help you at: http://www.wellbeingnandw.co.uk/
You can obtain free and confidential support and can self refer via the web site, by telephoning 01300 123 1503 or by completing the self referral form - Wellbeing Norfolk & Waveney Self Referral Form.
Their address is:
Wellbeing Norfolk & Waveney, The Conifers, Drayton High Road, Norwich. NR6 5BE.
There are hundreds of venues all over Norfolk and Waveney ready to support you to make positive changes to your lifestyle.
From quitting smoking to losing a bit of weight, you’ll soon be on the road to a healthier, happier you.
Contact them by telephone on 0344 800 8029. Telephone lines are open Monday to Friday 9.00-17.00 hrs. and calls will cost you the same as a call to a standard landline number starting with 01 and 02. Call for free from any Norfolk Library by using the Council @ Your Library phone line (option 0).
Alternatively look at their web site which has numerous services and search facilities - www.norfolkslivingwell.org.uk
We usually hold our Flu Clinics in the autumn each year.
We can let you know by text when the clinics start booking if you provide us with your mobile telephone number.
We also put up a large banner on the front of the surgery so that patients know that booking has begun.
The NHS Flu Jab is free to eligible patients.
Our practice is part of South Norfolk Clinical Commissioning Group. We are required to adhere to the CCG policies on treatment and prescribing. This means that from time to time patients may have their medication changed to less expensive products that the CCG deems will provide the same efficacy.
It also means that the CCG may decide that certain forms of treatment are too expensive for them to commission on the NHS. Sometimes it is possible to make exceptions but this requires the CCG to make a decision based on an 'exceptional funding' request.
Recent changes that we have been notified of are:
01.12.15. to 31.12.16. - Changes to the clinical thresholds policy - The CCG has decided that certain procedures/treatments are no longer financially affordable and will no longer be free from the NHS for patients registered in the CCG's area. This includes treatments such as: adult ear grommets, circumcision, Dupuytrens Contracture, excision of ganglion, female genital prolapse, hallux valgus (bunions), knee arthroscopy, second eye cataract, tonsillectomy, trigger finger - plus a number of other conditions. Their letter confirming this can be read here - South Norfolk CCG - Clinical Thresholds Policy
24.11.15. - IVF Treatment - Funding Stops - NHS South Norfolk Clinical Commissioning Group has made the decision to cease funding for IVF treatment ("Level 3" Fertility Services). Read their full statement by clicking here.
14.10.15. - Gluten Free Products - No longer available on prescription - NHS South Norfolk Clinical Commissioning Group has made the decision to stop funding for gluten free products on prescription. Read the letter that is being sent to patients affected by this change - SNCCG - Gluten Free Products letter
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